Shipping & Delivery

At QELVENA, we work to make your shopping experience simple and convenient.

Order Processing

Orders are carefully processed after your purchase is confirmed. Processing times may vary depending on the product and order volume.

Shipping Times

Delivery times depend on your destination, shipping method, and the availability of the product. Estimated delivery times are provided during the checkout process whenever available.

Please note that international deliveries may take longer due to customs procedures, local regulations, or circumstances outside our control.

Order Tracking

When tracking information is available, you will receive the relevant shipping details so you can follow your order.

Customs & Import Duties

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.

Delivery Issues

If your order has not arrived within the expected delivery period, please contact us with your order number and delivery details so we can assist you.

QELVENA — Your beauty, your confidence, your glow.